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Having trouble scanning on desktop, paying a review fee, or tracking a deposit? Send a message — or jump straight to docs.
Camera issues, manual reviews, clearance questions — send details and we'll get back to you.
Allow camera permission, use good lighting, and keep the full check in frame. If the PC camera is awkward, scan the QR on the capture screen and finish on your phone.
Below 90% confidence, use Request Manual Review: choose your bank, confirm photos, then pay the flat SOL fee.
Open your deposits list for clearance state, fees, and payout details after a check is submitted.
Open deposits →